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We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to help users with various disabilities access our website effectively.
Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We also aim to be compliant with the Americans with Disabilities Act (ADA) and the European Accessibility Act requirements. These guidelines and regulations explain how to make web content more accessible to people with a wide range of disabilities. We acknowledge that some aspects of our website may not yet achieve full compliance, and we are actively working to address these areas.
Our website implements the Accessibly App, which provides a variety of tools to enhance website accessibility:
Despite our best efforts to ensure accessibility, there may be some limitations. Content provided by third parties, user-generated content, or certain legacy pages may not be fully accessible. We are continuously working to improve our website's accessibility.
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us. We are committed to addressing these issues promptly.
The accessibility features on this website are provided through the Accessibly App, which utilizes several technologies including HTML, CSS, JavaScript, and various frameworks to enhance accessibility. Our implementation strives to be compatible with major screen readers and assistive technologies.
While we strive to adhere to WCAG 2.1 Level AA standards and provide accessible content, we cannot guarantee that our website will be accessible to all users under all circumstances. This website is provided 'as is' without any representations or warranties, express or implied.
In no event shall we be liable for any damages arising from or related to:
By using this website, you agree to hold us harmless from any claims related to website accessibility issues. We are committed to addressing accessibility barriers in good faith but cannot guarantee immediate resolution in all cases.
If you have any questions about our accessibility efforts or encounter any barriers while using our website, please contact us.
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[Product Information]
Product Name: Supercritical RTG Omega-3 1000
EPA & DHA 1,000mg, GOED-certified Solutex raw material
Contents: 1 box: 850mg x 60 capsules (51g, 1-month supply)
Product Type: Health Supplement / EPA and DHA containing oil, Vitamin D, Vitamin E [EPA and DHA containing oil] May help improve blood triglyceride levels, support blood circulation, improve memory, and alleviate dry eyes, promoting eye health [Vitamin D] Necessary for the absorption and utilization of calcium and phosphorus, essential for bone formation and maintenance, and helps reduce the risk of osteoporosis [Vitamin E] Provides antioxidant effects, protecting cells from harmful oxygen.
Dosage & Usage: Take 2 capsules once a day with water.
Distributor of Health Supplements: Chunho N CareCo., Ltd. / 27, Green Industrial Complex 1-gil, Yangsan-si, Gyeongnam
Commissioning Company: NPK Co., Ltd. / 61, Eco-gil, Damyang-eup, Damyang-gun, Jeonnam
Contract Manufacturer: Hanpoong Nature Farm Co., Ltd. / 91, Techno Valley 2-ro, Bongdong-eup, Wanju-gun, Jeonbuk
Consumer Service: 1522-1005
Shipping, Delivery, and Return Policy
(Applicable to www.healthkoreashop.com orders only)
Disclaimer: This policy applies only to orders placed through www.healthkoreashop.com. For purchases made at individual stores, please contact those stores directly.
By purchasing Health Korea products, you agree to the following terms and conditions.
1. General Return & Exchange Policy
We strive to ensure customer satisfaction. If you wish to return or exchange your order, we offer returns or exchanges within 30 days of receiving your order, provided that the items are:
*In original condition
*In original packaging with tags attached
*Accompanied by a valid receipt or packing list
*All the material that came with the product to avoid an additional charge)
To initiate a return or exchange:
Submit a return request through our support team via email or phone.
For exchanges, please contact us directly via email or phone.
Print the prepaid shipping label (sent to your email) and return the item using the provided label.
Include your return tracking number with all returns and exchanges.
📧 info@healthkoreashop.com | ☎️ 323-965-1005
2. Exceptions & Important Conditions
Non-Returnable Items
* Opened and unopened Health Food or Medicine products (strictly non-refundable)
* Discounted, clearance, or exchanged items (final sale)
* Used or visibly worn items
* Customized or made-to-order items
* Products shipped outside the continental U.S. (final sale)
Restocking Fees & Charges
Change of mind / no longer needed: 15% restocking fee + shipping charges
Opened products or missing items: 15% restocking fee + shipping charges
Freight items (massage chairs, saunas, appliances, etc.): 30% restocking fee + trucking/delivery fees
Refused deliveries or canceled shipments after dispatch: 30% restocking fee + shipping/trucking charges
White Glove Service is already performed non-refundable.
Express Shipping/Expedited/ Special shipping is non-refundable.
Defective Products
Defective items may be exchanged; however, most items cannot be refunded.
Fry pans, pots, or grills: Eligible for exchange only (no refunds).
3. Cancellation Policy
Orders already shipped cannot be canceled.
If you wish to cancel after shipment, return shipping fees and applicable restocking fees will apply.
Order you wish to cancel by mistake, please let us know before shipping.
4. Shipping & Delivery Information
Shipping Responsibilities
Customers are responsible for:
All product costs, taxes, insurance, and shipping fees.
Inspecting shipments immediately upon delivery and signing for receipt.
Retaining all original packaging for potential returns or service claims.
For Shipments Over 50 lbs
Items weighing over 50 lbs, such as massage chairs and other large appliances, will be shipped via trucking or freight services.
Curbside Delivery Only – Free shipping is included for curbside delivery.
Inside Delivery – Additional charges apply. Please contact the store for details.
Additional Accessories – Extra charges may apply for accessories or special handling.
Health Korea / H Solution is not liable for delays, damages, or losses after delivery completion or during delivery or after white glove services are performed.
Within the Continental United States
Standard curbside delivery (not door-to-door).
Estimated delivery: 5–10 business days, depending on location and carrier.
Free local home delivery is available within 50 miles of our locations, including the Health Korea Hawaii Store.
Outside the Continental United States
All international shipments are final sale (non-returnable, non-refundable, and non-exchangeable).
All import duties, taxes, and fees are the customer’s responsibility.
5. White Glove Delivery Service
Required for massage chairs and select large appliances:
Delivery to a designated room (first floor; second floor extra charge)
Basic assembly and packaging removal (on request)
Fee: $500 per chair or appliance (white glove are made Non-refundable)
Terms:
Deliveries: Monday–Friday, 10:00 a.m.–5:00 p.m. PST
48-hour notice required for rescheduling/cancellation; fees apply otherwise
An adult (18+) must be present to receive delivery
Packaging should be retained if a return may be necessary
6. Massage Chair & Appliance Returns
Return requests must be made within 7 days of delivery.
Items must be unused, in original packaging, and approved by Customer Service before return.
Customer is responsible for the return shipping costs.
Non-compliance or returns outside the approval window may be declined or incur additional fees.
For more details or other matter, please contact:
Health Korea / H Solution / Health Korea Shop
📧 info@healthkoreashop.com | ☎️ 323-965-1005
Business Hours: Monday–Friday, 10:00 a.m.–7:00 p.m. (PST)
(Store hours may vary by location.)
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